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FAQ

Questions, answered.

Can't find what you need? Contact us directly.

Account

How do I create an account?

Click Join archive in the top navigation, or sign in directly with Google or Discord. You can also register with just an email and password.

Can I make my reading library private?

Yes. Open your reading settings from your profile and turn off the public profile toggle. Your bookmarks and history stop being visible on your public profile page.

How do I delete my account?

Contact support from the Contact us page and we'll process the deletion.

Reading

Does my reading progress save automatically?

Yes, while signed in. Your scroll position is saved as you read and picked back up next time you open that chapter.

What is infinite scroll?

Turn it on in the reader settings and the next chapter loads automatically as you reach the bottom of the current one, so you never have to tap "next chapter" manually.

Can I change the reader theme and font?

Yes — open the reader settings panel from the toolbar for theme (Day/Sepia/Night/OLED), font, text size, line height, and reading width.

Coin, Seal & Sigil

What is Coin?

Coin is Noveluna's premium currency. You buy it in the Store, and it permanently unlocks any premium chapter you spend it on.

What is Seal, and how do I get it?

Seal is earned for free — claim it once a day from your Reader Hub wallet panel. 5 Seal converts to 1 Coin whenever you like.

What is Sigil?

Sigil is earned for free by watching ads — every 3 ads watched grants 1 Sigil. Spending 1 Sigil unlocks any single chapter, no matter its Coin price.

Why are some chapters premium?

Series can mark chapters as premium beyond a free-chapter count the translator sets. Premium chapters can also become free automatically after a set date.

Can I turn on automatic unlocking?

Yes — enable "Auto-unlock premium chapters" in your reader settings, and Coin is spent automatically when you open a locked chapter you can afford.

Refund & Payment

How do I pay for Coin?

Checkout is handled by Midtrans or Stripe, depending on what's configured. You never enter card details on Noveluna directly.

Can I get a refund?

For genuine billing errors (failed purchase, double charge), yes — contact billing support with your order number. See our Refund Policy for the full process.

Where can I see my purchase history?

Your wallet history page lists every Coin purchase and ledger transaction on your account — find the link from the wallet panel on Reader Hub.